Shipping Rates are at a Flat Rate (with tracking) as per below:
Australia : $10
New Zealand : $15
China, United States and Canada : $20
UK, Ireland and Rest of world : $27
International orders can take up to 3 -10 days to arrive after we dispatch the order. Unfortunately, we cannot be responsible for any Custom or Duties charges that may be incurred once your package arrives in your country. These charges, if any, must be payed by the recipient.We package your purchase with care but we can't accept responsibility for damage caused by Australia Post.
Scarves are printed and made to order, outside of Ellen McKenna’s studio, so please allow up to 3 weeks for delivery.
Ready to ship items will be posted within approx. 2 days of ordering.
A refund or exchange will be offered if your purchase is faulty. It must be returned in its original condition within 14 days of receipt of goods. If you feel your purchase is faulty, please email us via the contact page. Return postage will be refunded for faulty products; however the buyer must provide their own postal packaging.
We are very sorry but refunds and exchanges are not issued for change of mind.